Return/Exchange Policy
Exchange Policy
You can request an exchange within 4 days of receiving your saree.
To be eligible for exchange:
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The saree must be in original, unused, and unwashed condition.
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It must show no signs of wear, stains, or alterations.
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All folds, tags, and labels must be intact, just as received.
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The saree must be neatly repacked in the original packaging, including any tissue wrapping, box, or covers.
This ensures the item is fit for resale and enables a smooth exchange process.
Note: We do not offer a pick-up facility. Customers are required to arrange the return shipment at their own expense.
Return Policy
Returns are accepted only in case of a damaged or defective product.
To request a return:
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Share a complete unboxing video (from start to end, with no cuts) as proof.
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The saree must be in original condition, unaltered, and unused.
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The price tag (and Silk Mark tag, if applicable) must be present.
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Saree folding should remain intact.
Once the item is received and inspected, the refund will be processed within 7–10 working days to your original payment method.
Note: We do not offer a pick-up facility. Customers are required to arrange return shipping at their own cost.